I'm sitting in the departure lounge at Heathrow Terminal1 waiting for my flight home after attending the RedDot Community Day at Reading. More about that in another post. What's really impressed me (other than version 10 of RedDot of course) is the fact that I checked in, changed my seat and downloaded my boarding pass in about 3 minutes. So what that's not that impressive? Well I did this on my mobile phone and was sent my boarding pass as a MMS message which is scanned by security. No need for finding a printer and printing one off and then trying to remember where I put it. This was so convenient and easy. The down side is that to change my flight to an earlier one as I have three hours to kill would have cost me over £100. Easyjet would have done that for free. Still, the departure lounge is much improved since BA moved out and the domestic passengers are now encouraged to spend their cash in the shopping mall that is the lounge. Better find a cash machine.